Residential Services Director (Full-Time) $63k – $66k Salary

GENERAL RESPONSIBILITIES: Responsible for supervising residential staff, providing direction and checking competency of supervisors and direct support professionals, overseeing scheduling for residential areas, on-call duties as part of an on-call rotation schedule, observing and monitoring activities in residential homes, overseeing and ensuring oversight of home maintenance, having regular contact with people supported, encouraging positive communication with other agency staff, assisting with medication administration as needed, implementing and teaching staff to follow programs as determined by the person’s planning team, attending to health and medical needs, following general and specific behavior management practices, overseeing and maintaining accurate records of services provided.  Develops and monitors professional staff for 24 hour coverage.  Fulfills DSP work coverage when coverage is needed.  Oversees the daily operation of residential group homes.

REPORTS TO:  Executive Director

STARTING SALARY:  $63K – $66K annual salary, commensurate with education/experience.  Plus the following benefits for those who qualify:  Paid Vacation, Health, Dental and Vision Insurances, 401(k) Retirement Plan.  

WORK SCHEDULE:  Full-Time.  Sunday – Saturday variable schedule. 60% in Residential homes, 40% in office. Typical hours M-F: could be 2-3 days in Admin/office/meetings plus 1-2 evenings in residential homes plus coverage every other weekend to accomplish 24 hour coverage when needed. On-Call. 45-50 hours in a typical week.


  1. Bachelor’s Degree in Human Services related field preferred. 
  2. Demonstrate proficiency in Direct Support Professional and Supervisor competencies. 
  3. Two or more years Supervisory/Management experience in long-term and/or residential settings preferred. 
  4. Ability to maintain a flexible schedule, which may include working weekends and holidays. 
  5. Ability to be responsible for 24 hour on-call coverage and respond to issues as necessary. 
  6. Excellent problem solving, decision making and organizational skills. 
  7. Communicates effectively both verbally and in writing; listens accurately and responsively. Responds to communication in a timely manner and reviews emails daily. 
  8. Able to lift at least 60 pounds depending on area of work. 
  9. Successful completion of online coursework provided.
  10. Able to achieve certification in CPR and First Aid, Medication Administration, and Safety Care.
  11. Valid driver’s license and safe driving record required.
  12. Pass a pre-employment drug screening and background check.